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Job Title:  CONSUMER SERVICES ASSISTANT 1

CONSUMER SERVICES ASSISTANT 1 - 60037299
Posting Close Date:  N/A
Location: 

MESQUITE, NEVADA, US, 89027

Requisition Id:  6876

Department: DEPARTMENT OF HEALTH AND HUMAN SERVICES

Division: DHHS - PUBLIC AND BEHAVIORAL HEALTH 

Business Unit: HR-SO NEV ADULT MENTAL HEALTH 

Work Type: PERMANENT 

*Pay Grade: GRADE 18 

Salary Range: $26,058.24 - $36,790.56

Fulltime/Parttime: Full Time 

 

Recruiter: SUSAN QUINN ASHLEY 

Phone: 775 684-0106 

Email: q.ashley@admin.nv.gov 

 

 

Position Description

 

Under general supervision, assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies; performing a variety of routine support services; acting as a liaison among staff, community and clients; and modeling behavior supportive of client recovery goals. Incumbents at this level work under immediate supervision and receive classroom and on-the-job training in the duties described in the series concept. This is an underfill for a Consumer Services Assistant 2. 

 

Incumbents will provide frontline reception and support as needed for the clinic as a back-up to administrative assistants, monitoring the waiting room for safety and cleanliness. Incumbents will complete orientations with new clients. Incumbents will complete annual file paperwork updates as needed with clients. The position will provide peer support and Clubhouse activities to clients; assist clients in completing intake and orientation forms; provide basic clarification of agency processes, client rights, and options to assist professional staff; encourage participation in support networks; assist clients to adjust to transitions in levels of care, and new services or residential support; conduct peer-to-peer recovery group sessions; monitor and report to professional staff on client progress; identify and report problems; record appropriate case-related information and prepare progress notes.

 

 

To see full class specifications, visit: http://hr.nv.gov/uploadedFiles/hrnvgov/Content/Resources/ClassSpecs/10/10-341spc(3).pdf

Minimum Qualifications

Ability to read and write and six months of mental health advocacy experience which included providing assistance and peer support to consumers of mental health services; OR an equivalent combination of education and experience. 

 

The Examination

Application Evaluation Exam

  • The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

Special Requirements

  • A valid drivers license is required at the time of appointment and as a condition of continuing employment.
  • A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting.
  • A State of Nevada/FBI background check will be required of the selected applicant.

This recruitment may close at any time based on the number of applications received.  Qualified applicants are encouraged to apply as soon as possible.

 

*The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range.

 

The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

 


Nearest Major Market: Las Vegas